Returns & Exchanges
Powered by Purpose | At Barefoot Pivot, we lead with purpose. From design to delivery, every decision reflects our respect for the earth, materials, labor, and your resources.
That’s why each garment is made one piece at a time— just for you—intentionally and sustainably.
With that in mind please note the following terms for Returns and Exchanges BEFORE you order:
NO REFUNDS
Because we offer a boutique approach toward personalized production, we do not offer refunds on any of our designs.
But we do offer the following:
EXCHANGES FOR STORE CREDIT
If you want to exchange your garment for any reason, please send an email to info@barefootpivot.com for return instructions at the buyer’s expense. Once we receive the return garment, we will issue an online store gift card to be used at your leisure (ok, it expires in 7 years).
Exchange Terms | Returns will be accepted if the garment is in NEW condition/never worn, and we were notified within 14-days from date of delivery. Christmas Exception: 30-days from date of delivery.
Because our inventory/fabrics can change quickly we encourage you to order your replacement garment independent of the return garment. This will secure the style, size and color you desire.
RETURN EXCEPTIONS
If we made a mistake (so sorry) please send us an email to info@barefootpivot.com with a picture and we will send you return instructions with a FREE return label. A replacement garment will be sent once the garment is en route.
Return Terms | Returns will be accepted if the garment is in NEW condition/never worn, and we were notified within 14-days from date of delivery. Christmas Exception: 30-days from date of delivery.
INTERNATIONAL ORDERS OUTSIDE THE U.S.:
The above terms also apply to all international orders.
Please note: Orders shipped outside the United States may be subject to import duties, taxes, and fees, which are levied once the shipment reaches your country. These costs are the responsibility of the buyer. Check with your local customs office for more information.